Frequently Asked Questions
Everything you need to know about our house cleaning services.
We offer standard house cleaning, deep cleaning, move-in/move-out cleaning, and custom add-on services based on your home’s needs.
Our standard cleaning includes dusting, vacuuming, mopping, bathroom cleaning, kitchen surface cleaning, and general tidying of main living areas.
A deep cleaning is a more detailed service recommended for first-time visits, homes that have not been professionally cleaned recently, or spaces with heavy build-up.
Pricing depends on the size of your home, its condition, the type of cleaning requested, and any add-on services. Contact us for a personalized quote.
No, you do not need to be home. As long as we have a safe way to enter, our team can clean while you are away.
Yes, we bring our own cleaning products and equipment. If you prefer us to use your products, just let us know in advance.
Yes, we use eco-friendly products whenever possible to provide a safe and effective cleaning experience for your home, family, and pets.
Yes, our cleaners are fully insured for your peace of mind and protection.
Yes, we do our best to assign the same cleaner whenever possible to provide consistency and comfort.
You can contact us by phone, text, or through our booking form at welcomecleaningservices.com/book. Please let us know as early as possible if you need to reschedule.
Cancellations must be made at least 24 hours in advance to avoid fees. Please contact us as soon as possible if your plans change.
Your satisfaction is guaranteed. If something was missed, contact us within 24 hours and we will come back to make it right at no extra cost.